Other Important Numbers

Benefit Office                                               
NECA/IBEW Family Medical Care Plan
410 Chickamauga Avenue                
Suite 301
Rossville, GA 30741                               
Phone: 1-877-937-9602 (Toll Free)
1-706-841-7000 (Local)                                           
Fax: 1- 706-841-7020
What to know about the Benefit Office
  • The Benefit Office handles eligibility, claims for weekly disability, Special Fund Accounts, and Life/AD&D Insurance Benefits.
  • All self-payments are sent to the Benefit Office.
  • Call the Benefit Office if you need a medical I.D. card. 
  • Contact the Benefit Office if:
    • You or a dependent moves,
    • If your family/dependent status changes,
    • If anyone in your family acquires other coverage, or
    • If you retire or enter active military service

Medical Claims and PPO Network
Blue Cross Blue Shield of Georgia (BCBSGA)
Website: www.anthem.com
Customer Service: 1-800-628-3988
To Find a PPO Provider: 1-800-810-BLUE (2583)
What to know about Blue Cross Blue Shield of Georgia
  • BCBSGA handles all medical (hospital/physician) claims.
  • Claims must be submitted through your local BCBS plan (the Blue Plan in your state).
  • Your group identification number is on your ID card.

Pre-Certification- Blue Cross Blue Shield of Georgia (BCBSGA)
Pre-certification: 1-800-722-6614
Mental Health/Substance Abuse: 1-800-292-2879
Website: www.bcbsga.com  
What to know about Pre-Certification- Blue Cross Blue Shield of Georgia
  • Pre-certification is required for all inpatient hospital admissions.

Dental Claims and Dental PPO Network (MetLife)
MetLife Dental Claims
P.O. Box 981282
El Paso, TX 79998-1282
Customer Service: 1-800-942-0854
Find a PPO Provider: 1-800-942-0854
What to know about MetLife
  • MetLife handles all dental claims. Your group account number is 304133.

Prescription Drug Program (Sav-Rx)
Customer Service: 1-866-233-IBEW (4239)
Website: www.savrx.com  
What to know about Sav-Rx
  • Call Sav-Rx if you need a prescription drug card or have questions about your prescription drug program.

Vision Service Plan (VSP)
P.O. Box 997105
Sacramento, CA 95899-7105
Customer Service: 1-800-877-7195
Website: www.vsp.com
What to know about VSP
  • Call VSP if you need a VSP Member Vision Card although it is not required for you to receive service. 
  • Do not send Vision claims to the Benefit Office or to BCBS.