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FMCP COVID-19 Update

In order to ensure the health and safety of our employees and their families amid the COVID-19 global pandemic, the NECA/IBEW Family Medical Care Plan office staff began to work remotely as of March 19, 2020. A small team remains onsite daily to ensure that necessary processes are completed and to process documents received to the office as needed.

We are committed to providing continuous service to all of our members, retirees, employers, NECA Chapters and IBEW Local Unions through these difficult times. Our staff is still available to assist you by phone and email Monday through Friday from 8:00am to 7:00pm EST. Please note that you can also register for the Member Self-Service Online Portal to easily and securely get important Plan updates and information electronically, view your information and claims, manage your Wex Health SFA (if applicable), request a new medical/Rx ID card, or ask a question online. We sincerely appreciate your patience and understanding regarding potential delays that may occur due to the current extenuating circumstances of operation.

We also want to reassure our members that we will continue to process all claims and correspondence; however, anything sent in the mail or by fax may be delayed while we are operating remotely.

The FMCP Trustees will continue to monitor this situation daily and are prepared to adapt our operations as necessary to ensure continuous service while protecting the health and safety of our staff. We hope that you remain safe and well during this pandemic.

 

Over-the-Counter (OTC) COVID Test Reimbursement

Every residential household in the U.S. can order a set of 4 at-home COVID tests for free through the US government (limit two sets per household). Click here to request your free tests through the USPS.

In addition to the above resource, effective January 15, 2022, each participant is entitled to receive reimbursement for up to eight (8) over-the-counter (OTC) COVID tests within a calendar month. Click here or go to "Plan Documents, Plan Notices & Member Forms" and download the "OTC COVID Test Reimbursement Request Form" and mail the form to the Benefit Office at the following address:

NECA/IBEW Family Medical Care Plan Benefit Office
410 Chickamauga Avenue
Suite 301
Rossville, GA 30741

Please Note: The Fund reserves the right to modify coverage of OTC COVID tests as additional guidelines and/or requirements are provided by the federal government under the Families First Coronavirus Response Act ("FFCRA.").

 

Your Rights and Protections Against Surprise Medical Bills

Please see this important notice about your rights and protections against surprise medical bills under the recently passed No Surprises Act.

 

 Welcome to the NECA/IBEW Family Medical Care Plan!

Connect with a Doctor — Where and When You Need One

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Best Doctors is now Teladoc Medical Experts. You’ll still be able access all of the same great services you had with Best Doctors, like getting an Expert Medical Opinion or receiving a Mental Health Treatment Review, through Teladoc Medical Experts. And to make receiving care even more convenient, the FMCP is offering Teladoc virtual care for general medicine and dermatology for free to FMCP members and their covered dependents!
 
Use Teladoc for:
  • General Medical — Get care 24/7 for non-emergency conditions like cold & flu, sinus infections, allergies and more.
  • Dermatology — Upload photos to get a treatment plan for skin conditions like acne, eczema, psoriasis and more within 2 business days.
  • Expert Medical Opinion — Have a leading specialist evaluate an existing condition or give guidance on your medical concerns.
  • Local in-person Care — Get help finding local providers for in-person care.
Teladoc provides 24/7 access to U.S.-licensed doctors available in all 50 states, so you can get answers and medical care that’s specific to your area. You can connect by phone, web, or app from anywhere to receive care where and when you need it most. With Teladoc, you can get medical treatment for non-emergency and dermatological conditions, request an expert medical opinion for your serious medical diagnoses or anticipated treatment plans, or have your mental health treatment reviewed to make sure you’re receiving the best possible care for you. No matter the size of your medical problem, Teladoc is ready to ensure you get the care that you need when you need it.
 
You can learn more and sign up at www.teladoc.com/fmcp or by downloading the Teladoc app from the App Store or Google Play.
 

 

Please note: If your medical coverage is through Kaiser, this benefit is not applicable.

Do you know about the FMCP's
Member Self-Service Online Portal?

 

The Member Self-Service Online Portal lets you:
  • View your personal data
  • View your claims
  • View your EOBs
  • Receive electronic notifications for new EOBs
  • Access the HealthClips medical video resource library
  • Request new medical/Rx ID cards
  • Sign up for our newsletter
  • Contact the Benefit Office

You can access the Member Self- Service Online Portal by either clicking on 'Member Sign-In' under the 'Members Only' navigation tab or clicking on the button below. If you have not already, you will need to register using your medical/Rx ID or your Social Security number.

  

WANT TO FIND AN IN-NETWORK PROVIDER?

Members with a FMCP PPO Plan can click here to search for in-network providers via Anthem.

NEW SAV-RX PATIENT PORTAL

Sav-Rx has an enhanced patient portal that makes managing your prescriptions more convenient than ever! Some of the things you can do in the new portal include:
  • Quick refills without logging in
  • View, download, and search your claims
  • Advanced mail order tracking
  • Download your soft ID card
Visit app.savrx.com to visit the portal or click here to learn more.
 

 

Talkspace: Put Therapy in the Palm of Your Hand

 Talkspace

Talkspace is a digital service for private and convenient mental health support that helps you connect with a licensed behavioral therapist — from anywhere, at any time! Talkspace makes therapy easy and accessible with no appointment necessary and without the stigma.
 
With Talkspace, you can send messages (text, audio, picture, and video) to a therapist in a private, text-based chat room where you can engage with your therapist at your own pace, on a flexible schedule. You’ll have access to free, unlimited messaging therapy and one 30-minute video session with your therapist each month, so you can communicate in the way you’re most comfortable. Talkspace is completely confidential, and it’s available at no cost to FMCP members and their eligible dependents ages 13 and older.
 
You can learn more and register at www.talkspace.com/fmcp. Members must register at www.talkspace.com/fmcp to receive this benefit at no cost through the FMCP.
 

 

Please note: This benefit only applies to members who have their medical benefits through one of the FMCP PPO Plans. If you are eligible, you must register through www.talkspace.com/fmcp to receive this benefit at no cost through the FMCP.

 

This website is designed to provide educational information on the Family Medical Care Plan (FMCP). It is not individualized and is not intended to serve as the primary or sole basis for your entitlement to the Plan. This website cannot cover all of the details of the Plan; it is an overview. The Plan governs all questions concerning benefits, rights and responsibilities under the Plan. In the event of a conflict between the website and the Plan, the Plan will govern.
 
There have been many changes to the Plan since it was established. Your benefits are generally based on the rules of the FMCP at the time you begin receiving these benefits. Therefore, before making any decision that could affect your rights or responsibilities under the Plan, you should contact the Benefit office and ask about how the Plan applies to your situation.
 
ATTENTION: The Notice of Privacy Practices is available on our website. Please click Plan Documents, Plan Notices & Member Forms at the top of the page and select Plan Notices to find the notice under 2016 Notices.

PLEASE NOTE: If you are planning to retire, please notify the Benefit Office at least 45 days in advance. This is critically important to continue your medical coverage.
 

Attention Medicare Retirees!

Click below and watch a 23 minute presentation to learn more about the UnitedHealthcare Medicare Advantage Plan now.

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