LiveHealth Online


FMCP COVID-19 Update

In order to ensure the health and safety of our employees and their families amid the COVID-19 global pandemic, the NECA/IBEW Family Medical Care Plan office staff began to work remotely as of March 19, 2020. A small team remains onsite daily to ensure that necessary processes are completed and to process documents received to the office as needed.

We are committed to providing continuous service to all of our members, retirees, employers, NECA Chapters and IBEW Local Unions through these difficult times. Our staff is still available to assist you by phone and email Monday through Friday from 8:00am to 7:00pm EST. Please note that you can also register for the Member Self-Service Online Portal to easily and securely get important Plan updates and information electronically, view your information and claims, manage your Wex Health SFA (if applicable), request a new medical/Rx ID card, or ask a question online. We sincerely appreciate your patience and understanding regarding potential delays that may occur due to the current extenuating circumstances of operation.

We also want to reassure our members that we will continue to process all claims and correspondence; however, anything sent in the mail or by fax may be delayed while we are operating remotely.

The FMCP Trustees will continue to monitor this situation daily and are prepared to adapt our operations as necessary to ensure continuous service while protecting the health and safety of our staff. We hope that you remain safe and well during this pandemic.


Your Rights and Protections Against Surprise Medical Bills

Please see this important notice about your rights and protections against surprise medical bills under the recently passed No Surprises Act.


 Welcome to the NECA/IBEW Family Medical Care Plan!

Introducing: Talkspace Messaging Therapy


Talkspace is a digital service for private and convenient mental health support that helps you connect with a licensed behavioral therapist — from anywhere, at any time! Talkspace makes therapy easy and accessible with no appointment necessary and without the stigma.
With Talkspace, you can send messages (text, audio, picture, and video) to a therapist in a private, text-based chat room where you can engage with your therapist at your own pace, on a flexible schedule. You’ll have access to free, unlimited messaging therapy and one 30-minute video session with your therapist each month, so you can communicate in the way you’re most comfortable. Talkspace is completely confidential, and it’s available at no cost to FMCP members and their eligible dependents ages 13 and older.
You can learn more and register at Members must register at to receive this benefit at no cost through the FMCP.


Please note: This benefit only applies to members who have their medical benefits through one of the FMCP PPO Plans. If you are eligible, you must register through to receive this benefit at no cost through the FMCP.

Do you know about the FMCP's
Member Self-Service Online Portal?


The Member Self-Service Online Portal lets you:
  • View your personal data
  • View your claims
  • View your EOBs
  • Receive electronic notifications for new EOBs
  • Access the HealthClips medical video resource library
  • Request new medical/Rx ID cards
  • Sign up for our newsletter
  • Contact the Benefit Office

You can access the Member Self- Service Online Portal by either clicking on 'Member Sign-In' under the 'Members Only' navigation tab or clicking on the button below. If you have not already, you will need to register using your medical/Rx ID or your Social Security number.



Members with a FMCP PPO Plan can click here to search for in-network providers via Anthem.


LiveHealth Online medical visits are free for FMCP members through calendar year 2021


Using LiveHealth Online, you can have a private and secure video visit with a board-certified doctor 24/7 on your smartphone, tablet or computer with a webcam. It’s a quick and easy way to get the care you need when you need it — without any long wait times. A doctor can assess your condition, provide a treatment plan, and even send a prescription to your pharmacy, if needed. All you need is Internet access with a webcam or the LiveHealth Online app on your smartphone or tablet. It's that easy.
Sign up for LiveHealth Online and register with your medical/Rx ID card to get access to a doctor on your schedule — when and where you need one. To learn how LiveHealth Online works, watch the video below or click here to learn how to register.

Please note: This benefit only applies to members who have their medical benefits through one of the FMCP PPO Plans.

Expert Medical Advice from Best Doctors


When it comes to your health, it's important to feel confident about the decisions you make. That's where Best Doctors comes in. If you have doubts about a diagnosis or treatment plan, Best Doctors can help give you the clarity and confidence you need. Whether you need medical questions answered, a diagnosis double-checked, help deciding on a treatment plan or guidance about a surgery, Best Doctors can help. Of all FMCP member cases reviewed by Best Doctors, 60% have had a change in diagnosis and 92.9% had an adjusted treatment plan.

The world-renowned medical and mental health experts at Best Doctors can:

  • Provide advice about any medical issue or concern
  • Review conditions like heart disease, joint pain, cancer, and more
  • Recommend alternative treatments or modified diagnoses
  • Assess your mental health issues and recommend alternative treatments, as needed
  • Help you find a doctor or specialist in your area
  • Offer timely medical advice when you have a critical care need

To learn more or start a case, contact Best Doctors at 1-800-497-1634, visit, or download the Best Doctors app.


Please note: If your medical coverage is through Kaiser, this benefit is not applicable.


This website is designed to provide educational information on the Family Medical Care Plan (FMCP). It is not individualized and is not intended to serve as the primary or sole basis for your entitlement to the Plan. This website cannot cover all of the details of the Plan; it is an overview. The Plan governs all questions concerning benefits, rights and responsibilities under the Plan. In the event of a conflict between the website and the Plan, the Plan will govern.
There have been many changes to the Plan since it was established. Your benefits are generally based on the rules of the FMCP at the time you begin receiving these benefits. Therefore, before making any decision that could affect your rights or responsibilities under the Plan, you should contact the Benefit office and ask about how the Plan applies to your situation.
ATTENTION: The Notice of Privacy Practices is available on our website. Please click Plan Documents, Plan Notices & Member Forms at the top of the page and select Plan Notices to find the notice under 2016 Notices.

PLEASE NOTE: If you are planning to retire, please notify the Benefit Office at least 45 days in advance. This is critically important to continue your medical coverage.

Attention Medicare Retirees!

Click below and watch a 23 minute presentation to learn more about the UnitedHealthcare Medicare Advantage Plan now.